Slide 5
Slide notes: Data
Locks can potentially be experienced in a Multi User environment where multiple
Users try to update the same record at the same time. A Data Lock is
legitimate when a 2nd User is prevented from updating a Record in a File
Maintenance action while a 1st User is already holding that same record,
and the 2nd User should wait or try later. However, the system also updates
many multiples of records in various system actions, and when there is an
abnormal Session ending or hang, a Data Lock can possibly remain, in some cases,
that now prevents normal use of some functions. This is the type of Data
Lock that we need to deal with and that we are discussing here. It does not
necessarily happen often, but if it does, then what is one supposed to do?
That is what the Help here is explaining. If there is no Systems
Administrator, then the QM Database Service can be stopped and re-started, which
will release all data locks in the process, but in a working multi-User
environment we may not want to take such drastic action, and we have other
tools to correct the problem.
|