Slide
notes: In this tutorial we look at the Support Parameters.
Slide 2
Slide
notes: From Systems Administration, we choose Global Controls and then
Support Parameters.
Slide 3
Slide
notes:
Slide 4
Slide
notes:
Slide 5
Slide
notes: At the top, we list the local Support details. In other words, the
1st line of contact for User Support, if any are available in-house.
Slide 6
Slide
notes: What is specified on this form is what will be shown to any User
when, from any Screen, a User selects the 'Support and Assistance' option.
Slide 7
Slide
notes:
Slide 8
Slide
notes: This option is available throughout the system.
Slide 9
Slide
notes: And when a User selects the Support option, this information is
shown, together with options to send off an e-mail Support request.
