IES Tutorials

Service Jobs - Customer Directives

Purpose: Customer Directives contain the Customer Instruction(s), and when attached to Service Jobs, they also provide the billing address, CRM, and other useful information.

Size: This tutorial will load approximately 3.2 Mb, and you need a broadband connection to play it properly.

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You have selected an IES on-line e-learning tutorial. When you choose the "play" icon, a new window will be opened in full-screen mode for more effective viewing. At any stage before or at the end of the tutorial, you may choose to close the window to return here.

Duration 4 minutes 25 seconds - Size = 3.2 Mb

Publication Date: 03 January 2008