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When a quantity of Goods is cancelled by the Customer, we will perform a Cancellation Note from the Current Sales Contract.

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On this Contract, we can see that the full quantity was delivered and then some of it was returned. In this case, the quantity remaining as a result of the Return can be delivered again, but the Customer has requested to cancel this quantity.

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The Cancellation Note does not result in any Transaction. In the case of Order/Pay/Deliver, because the Invoice has already been done at this stage, the Cancellation will usually be followed by a Credit Note. In the case of Order/Deliver/Pay, like this example, the Invoice is not yet performed so there is no need for a Credit Note as the system will simply reduce the Invoice when it is performed.