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Slide notes: We can perform Credit Notes with the option provided as 'Customer Credit Note'.

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Slide notes: First we retrieve the Customer Account.

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Slide notes: Then we select an Origination code.

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Slide notes: Dbl-click the return item grid.

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Slide notes: Since we have already identified the Customer, we can easily lookup the Invoice number from the list available for the Customer.

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Slide notes: Then select the Item from this Invoice that has been returned.

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Slide notes: We can add as many return Items as necessary.

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