Slide 1

Slide notes: In this tutorial we are looking at the Contact Marketing Profiles. A Contact Marketing Profile is like a job position, and some User is assigned to the Profile, i.e. to perform it.

Slide 2

Slide notes: Once created, a Marketing Profile can never be deleted, since it is tied into the history and statistics. But we can assign a different User, like when somebody leaves or is re-assigned, and someone else is assigned to that Profile.

Slide 3

Slide notes: Also, the name of the Profile may be changed, so if it is no longer used, a different description can be applied.

Slide 4

Slide notes:

Slide 5

Slide notes:

Slide 6

Slide notes:

Slide 7

Slide notes:

Slide 8

Slide notes:

Slide 9

Slide notes:

Slide 10

Slide notes:

Slide 11

Slide notes:

Slide 12

Slide notes:

Slide 13

Slide notes: We can have as many Profiles as we want, and when a Contact Marketer performs Calls, he or she is always working with one of these Profiles. It is also allowed for one person to be assigned to multiple Profiles.

Slide 14

Slide notes:

Slide 15

Slide notes:

Slide 16

Slide notes: